Returns & Exchanges

We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day money-back guarantee on all products purchased directly from our website. If your audio experience isn't hitting the right notes, we make the return process simple and hassle-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online Support Center and enter your order number and email address to generate a unique Return Authorization (RA) number.

• 2.
  Pack Your Gear

  Place your items in the original packaging, including all cables, ear tips, and accessories that were included in the initial shipment.

• 3.
  Label and Ship

  Print the prepaid shipping label provided during the initiation process and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your returned items, we will issue a full refund to your original payment method within 7-10 business days.